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First Poster

Since update background screen is really dark,how do I make it brighter?

7 REPLIES
Superuser I
Superuser I

Hi @frank40

 

The first thing is to check the screen brightness level by pulling down the notification shade from the top of the phone. 

 

If it's down then adjust it and also check that auto brightness isn't On in the phones settings. 

 

If they look ok then try a soft reboot by turning the phone Off and On. 

 

 

Current Phone ~ Samsung Note 9 Model: SM-N960 Duos 512Gb

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

First Poster

Thanks for message.All brightness settings are ok.How do I do a soft reboot.?

MasukaH Moderator
Moderator

Hey @frank40

 

To reboot your phone, simply hold the Power button and the Volume down button for a few seconds until your phone restarts. Hope this helps! 

 

 

Or you could just switch it off and then back on again as @BandOfBrothers said 

 

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Superuser I
Superuser I

Just turn it Off and On. 

Current Phone ~ Samsung Note 9 Model: SM-N960 Duos 512Gb

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

First Poster
Done that but no change.The home screen is ok but not the main screen back ground isn't.
Superuser I
Superuser I

Ok.

 

Can you put the phone in Safe Mode which disables the downloaded apps and leaves the stock ones Live which can help you determine if it's a rogue app etc. 

 

If it continues in Safe mode then leave that setting and bacl up and factory reset. 

 

If no joy then seek help.from a Samsung Experience Store or Samsung Service Centre. 

 

 

Current Phone ~ Samsung Note 9 Model: SM-N960 Duos 512Gb

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

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First Poster

Thanks for your help it's much appreciated.Will give it a go.

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