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Cant receive calls s8

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First Poster

Can phone out.

But cannot receive calls.

 

The number phoning is not in blocked list.

 

Any ideas?

5 REPLIES
Superuser
Superuser

As a process of elimination can you insert your sim card in another phone to see if its the sim card or phone. 

 

Might be worth contacting your service provider too. 

 

 

Current Phone ~ Samsung Note 9 Model: SM-N960 Duos 512Gb

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

First Poster

hi

thanks for advice, went to carphone warehouse, he put his sim in my phone and phone worked, he then put my sim in his phone and his phone worked, as a fina test he put my sim back in my phone and that worked.

 

we were both bewildered.

 

ps had taken my sim out before I went to Carphone cleaned it and put it back and still didnt work

 

Superuser
Superuser

Sounds like your sim card was not 100% seated properly. 

 

Good to hear your sorted. 

 

 

Current Phone ~ Samsung Note 9 Model: SM-N960 Duos 512Gb

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

New Member

Hi I have a a5 2017 can't  receive  calls to any adove  cheers

Superuser
Superuser

@Gerald5445

 

Try the advice I gave in my first reply and try removing the sim card, gently wipe the sim contacts and re inert it. 

 

Current Phone ~ Samsung Note 9 Model: SM-N960 Duos 512Gb

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

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