since he last update of the smart home App (iOS version) the app does not work at all.
At the beginning it did crash every time during "connecting to server" - after Deinstallation and Installation it does not connect anymore to the smart home device (air condition in my case). He smart device itself is connected to Wifi and can be reached via PING....
i neeed help ;-)
Solved! Go to Solution.
Hi community! Finally I solved problem. Indeed it was a communication problem between the wifi kit and the indoor unit. The solution is this.
From the console or wired control you have to enter the service menu by pressing the SET + DELETE keys for 3 seconds. Once in the menu go to option 4 using the up arrow and press right arrow. Here you have to enter submenu 3 by moving the arrows above. once we are in 4 submenu 3 you have to modify the following parameter. 0200 00. You have to enter 0200 10. Press SET and then ESC. We will wait for you to restart the console and reconfigure the AP in Smartthings. and working.
I hope you have lucky
Hi - yes, I did do that as well, but it did not help. But 2 days ago there was a new update for the App and since then it is working. So it is clear for me, that there were some bug in the app...