09-05-2019 11:10 AM - last edited 15-05-2019 04:00 PM by AntS ) in
Hi,
I bought Samsung PowerBot VR10M703HWG, and installed SmartThings app on my iPhone, but I don't see a vacuum in the list of devices to add. What is the problem? Am I doing something wrong here?
Here is a screenshot of SmartThing -> Add Device.
05-06-2019 12:40 PM
Welcome to the Community!
05-06-2019 12:45 PM
Hi,
I am currently in Serbia. Should I change IP Address to UK or to change somewhere?
05-06-2019 01:45 PM - last edited 05-06-2019 02:28 PM
We've just had a word with our SmartThings Team here in the UK, and they've mentioned that they can help you out with this. If you send them an email on support@smartthings.co.uk they've said they'll get back to you as soon as they can.
Edit: Typo.
Welcome to the Community!
05-06-2019 02:13 PM - last edited 05-06-2019 02:16 PM
I have sent an email, but got the auto-response.
Address not found
Your message wasn't delivered to support@smarthings.co.uk because the domain smarthings.co.uk couldn't be found. Check for typos or unnecessary spaces and try again.
Is this email address correct?
EDIT:
I have sent to correct email now.
05-06-2019 02:27 PM
Welcome to the Community!
14-10-2020 07:43 PM
Did you solve this? I am having the same issue