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Family Hub Refrigerator

First Poster

I have the Samsung Family Hub refrigerator / freezer since last week.

Now it works with SmartThings.

But unfortunately I can not link the Family Hub and create a profile.

I do not receive the SMS I would receive.

Whats the porblem

AndrewL Moderator
@saschaputz: For further assistance I recommend contacting the dedicated SmartThings Team via the following link where an advisor will be able to assist you further.
First Poster

I have no problems with SmartThings.

The problem is de Samsung Family Hub app.

I cannot register on the refrigerator my Profile ID to use the Samsung Family Hub app.


I have the same problem - the SMS verification code never arrives.

I posted in the topic -

New Member
Likewise writing to watchdog in the morning as the service and response has been terrible
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