samsung customer supprt

[Urge38]

Is it just me or are they as usless as they have led me to belive 

I cant belive I have been this un lucky

Its not that I am a negative person, but some six phone calls and a promise of a call back from a manager and still no resolve one has to conclude that samsung customer support is nothing more than a smoke screen with little ability to do much than awnser the phone 

I have been trying to by a desk top charger from there on line store with my currant and valid 50% reduction code since thursday 

some thing that should be so so simple 

[AndrewL]

@Urge38: Sorry to hear that you have experienced this issue. Although I understand that your frustration has stemmed from customer support, I urge you to reach out to the Shop Team for purchase related queries on 0330 726 7467, or via email at support@samsunguk.zendesk.com , as they are best placed to assist you.

[Shab2020]

Quite despicable