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samsung s8 repair service center damage the phone

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Explorer

Hi. Long story short. I did send an immaculate phone for the rapair with pink tint and reboot problems, then after few days i have got my phone back with the scratches on the screen and dents on metal frame of my new s8 which now looks like used one because of them. Thank you Anovo Norwich UK!! I hope Samsung can sort this out. What can i do in this situation?

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Explorer

Hey @szocher!

We're keen to hear more about this. Could you contact our support staff on this link for assistance?

Explorer
yes, I did contact live chat 2 days ago after i have received my phone back. They said someone will contact me but nobody did
Explorer

Drop @AntS a private message with your refernce number, we'll have a look and see what's going on.

Explorer

will do now

Explorer
So Samsung simply says that i am a lier and they have not done this as well as the phones screen is ok with the pink hue on the right edge. I think that is a new feature of the phone. What a joke. Really bad service for their top class product.
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