Support

Open search

samsung s7 stuck in a loop after restart

Observer

Hi,

 

my phone just froze, so i restarted the device and after doing this my phone is now stuck in a loop of the samsung screen? It seems to be stuck in a loop of the initial flash of the samsung logo when the phone turns on. Can anyone offer any advise on how to fix this? 

 

thanks,

laura 

2 REPLIES 2
Superuser I
Superuser I

There are options such as a Hard Reset but that will delete your saved information etc off the phone as it takes it back to the last successful Firmware Update. 

 

To do that  > Hard Reset samsung-g935f-galaxy-s7-edge.

 

Alternatively > fix-samsung-galaxy-s7-thats-stuck-bootloop-android-nougat-update-troubleshooting-guide.

 

Or seek support from a Samsung Service Location or Samsung Experience Store. 

 

 

 

Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb_ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

Highlighted
CarolinaW Moderator
Moderator

Hey @hiyaalaura! Is your phone working now? Please keep us updated on what happens!:robothappy:

Top Liked Authors