Support

Open search

ok google

First Poster

cannot get voice detection to work on ok google[samsung j5]

just keeps saying can't use microphone restart phone.tried to google solution but failed.

6 REPLIES 6
AntS Moderator
Moderator

Hi @gibraltar88. :smileyhappy:

 

In Apps > Settings > Applications > Application Manager > Google App > Permissions, is 'Microphone' enabled?


Prince_Community_Sig03.jpg

 Say "Hello!" to the Community in The Introduce Yourself Thread.

First Poster

hi ants,

 

yes microphone is enabled.when i tap the mike button and give a command

it works.just won't let me set up ok google

Highlighted
Pathfinder

Hey, @gibraltar88:smileyhappy:

I'm taking over for the evening here! 

Are you able to open the Google app > tap Menu in the top left > Settings > Voice > Google detection > Turn on from the Google app. 

On the Settings do you have 'Always-on' or 'From any screen' turned on? 

Do you have S-Voice enabled on your phone? Can you try turning this off to see if it works? 

Explorer

Hi @JordanH sorry to cut in on this thread but didn't want to start a new one do you know how to disable ok google on an s7 edge I don't want any voice activation at all 

 

Thanks 

KellyM Moderator
Moderator

@Damienw1 wrote:

@Hi @JordanH sorry to cut in on this thread but didn't want to start a new one do you know how to disable ok google on an s7 edge I don't want any voice activation at all 

 

Thanks 


Hey @Damienw1,

 

Try: Google > Three lines > Settings > Voice > "OK Google" detection > Toggle off the options here. 

Explorer

Thanks @KellyM but that doesn't disable it it still picks up ok Google? 

Top Liked Authors