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note 4 after reset and password reset

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help is needed having to reset a note 4 i had to reset my samsung cloud account.

 

but now i cant restore my files i can see the back up but it wont restore please help

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Pathfinder

Hey @soundmanuk72

Could you head to this link, you'll be able to download an APK for an update. If this doesn't resolve your issue, let us know and we'll continue some further troubleshooting. :robothappy:

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