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my phone number unknown

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First Poster

I've tried going into my contacts app/profile/edit/typing in my mobile phone number. This still does not update it. I still get My phone number 'unknown'. (I have an Galaxy A5 phone). 

6 REPLIES 6
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Superuser I
Superuser I

I've seen this before. 

 

It's usually connected to the sim card and when a person has ported from one mobile network to another or had a sim swap performed. 

 

Also on some networks it seems to be a missing option. My friend uses a s7 on the UK Mobile Network Virgin Mobile and his days unknown too. 

 

Perhaps check in your Samsung Account that the number is listed there. 

 

 

My advice comes from being a UK Samsung Phone User.
Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui 2.1 / Android 10.

Samsung Gear s3 Frontier Watch.
Samsung Galaxy Buds.
Samsung Galaxy Tab A {2016}SM-T580

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New Member

This happened in Note 5 and now my Note 8. It seems to be related to old numbers. I have had my mobile number for over 20 years and when the network operator created a new SIM with my number, my mobile number do not get written on the SIM. The solution is to take the new SIM and plug it into Apple Phone which is capable of writing your number into the SIM. Then you can use the SIM on your android phone and will now show your mobile number.

 

Hope this works for you because it worked for me. If you don't have a friend who has Apple Phone then go to the network operator which sells both Android and Apple Phone to have them help you.

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First Poster

Thanks for both your responses. I had just bought a new phone and had my data imported from one to the other, so now I know that's the problem. I'll find a friend with an iPhone.  Thanks for the explanation and advice.

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Observer
Same with my s8 and no answers from samsung or customer service
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Observer
Done on my s8 number is listed there but when calling family ect still displays unknown number to them
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Observer
Will try this thanks
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