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intermittent text notifications on Samsung Galaxy S7

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Observer

It may be a coincidence but after 02 were doing dome work on their masts somewhere in the Cheltenham/Gloucester area (might even be Bristol or Worcester) my partner's phone suddenly started to only get intermittent text notifications and he can't seem to solve the issue which he's finding rather annoying.  My phone is a Samsung Galaxy S8 and we're both on Tesco Sim only contracts which use 02 and my text notifications are fine. Any ideas anyone?

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Superuser I
Superuser I

As a process of elimination can you try his sim card in your phone to help rule out the phone or his sim card that might be at issue.

 

If it's the sim card then an o2 Highstreet Store can supply a blank sim card for you to perform a sim swap. Take some ID.

 

 

Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

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