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"Samsung Pass keeps stopping"

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After I updated my phone (Galaxy J7 Prime) to new android software version, I faced with a problem. Whenever I try to login somewhere while using my browser, the error "Samsung Pass keeps stopping" comes out for three or four times. My current Android version is 8.1.0 and Samsung experience version is 9.5. Do you have any suggestion to solve that problem, or how can I disable Samsung Pass? Thank you.

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Superuser I
Superuser I

Hi @Alkim

 

May I assume there are no pending updates ?

 

Also sometimes a soft reboot by turning the phone Off and On can help.

 

If this continues then if was my phone I would go into Settings > Apps > Samsung Pass > Storage > Clear Data etc.

 

Then try again.

 

If all else fails then sometimes as a very very last resort back up, remove any relevant Sd Card and factory reset.

 

 

Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb_ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

2 REPLIES 2
Superuser I
Superuser I

Hi @Alkim

 

May I assume there are no pending updates ?

 

Also sometimes a soft reboot by turning the phone Off and On can help.

 

If this continues then if was my phone I would go into Settings > Apps > Samsung Pass > Storage > Clear Data etc.

 

Then try again.

 

If all else fails then sometimes as a very very last resort back up, remove any relevant Sd Card and factory reset.

 

 

Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb_ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

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