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Why Galaxy A50 dual sim doesn't receive update since May?

(Topic created on: 31-07-2019 10:49 AM)
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Law23
Explorer
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I've SM-A505FN (A50 dual sim) and many problems with May update. Why normal A50 receive update and my phone nothing?

1 REPLY 1
BandOfBrothers
Samsung Members Star ★★
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@Law23 

 

Was the phone bought directly from Samsung  ?

 

Or was it supplied as part of a mobile phone contract  ?

 

Was the phone bought from another country and imported into yours  ?

 

Have you tried the Samsung Smartswitch software to check for any software updates.

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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