26-03-2019 05:36 PM
When my phone is locked and screen is off and I receive a call on WhatsApp, it rings but the screen remains off. How can I make WhatsApp turn on the screen to show the incoming call screen ?
Phone: Samsung GalaxyA50 - SM-A505F/DS
Android: 9
WhatsApp Version 2.19.69
Always On Display is enabled. Disabling it makes no difference.
I have tested the behaviour with Skype, Facebook - these apps DO turn screen on for incoming call.
27-03-2019 07:22 PM
29-03-2019 02:43 PM
Still no solution from anyone... 😞
29-03-2019 04:18 PM
29-03-2019 11:12 PM
Doesn't work as well.
Thanks for the help but i guess it's an issue with android pie and with whatsapp
19-04-2019 03:44 PM
05-10-2019 05:50 PM
11-10-2019 03:27 AM
Thanks Andrew. I would also like to add. Turning off "Put app to sleep" worked on my S9. Settings -> Device Care -> Battery> WhatsApp -> Turn off Put app to sleep.
Thanks!
13-10-2019 01:56 PM
tq alot it work 100% on my samsung a70....tq for sharing the way to solve it...very annoy when it happen tq again....
14-04-2020 06:52 AM
i have the same problem with my s7 edge. how can i solve this