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Weight managment different on phone to watch

Apprentice

There is a issue that has been ongoing with samsung watches for over a year!

 

The samsung health app "weight Managment" section does not match the samsung watch "Weight management" section

 

You can see below it is always out a bit.

It looks like the watch matches the "active time" calories burnt rather than the "Weight managment" calories burnt. I don't know why these two are different but the watch should match the APP.

 

The problem is you can be blue and under on the app but red and over on the watch 

 

Please resolve samsung and stop ignoring your customers !

 

Please don't recomend reinstalling and clearing cache it doesn't work!!

Screenshot_20190426-205647_Samsung Health.jpgSamsung health weight Managment

 

20190426_205734.jpgSamsung active watch

 

20190426_205751.jpgSamsung health active time

 

1 REPLY 1
Apprentice

Another example different day 20190428_210317.jpg

 

Screenshot_20190428-210259_Samsung Health.jpg

 

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