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Apprentice

I have a Galaxy S6 - it did an update yesterday, without prompting me and it has changed the whole look and all the settings of my phone.  Also, the battery is draining really quickly.   Why does this happen?

carpe diem
4 REPLIES 4
Superuser I
Superuser I
Could be the change from Marshmallow to Nougat.

Usually this has to be accepted by the owner first tho unless scheduled for a certain time.

Try clearing the system cache.

If that does not work then create a back up and factory reset.

Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

Apprentice

How do I clear the system cache? 

carpe diem
Superuser I
Superuser I

Hi,


Turn off the phone.


Press and hold the Volume Up key, Home key, and Power key at the same time.


When the phone powers on, the Android System Recovery screen appears approx. 30 seconds later.


Release all of the keys.


Press the Volume down key to highlight "wipe cache partition.


Press the Power key to select.


Press the Volume down key to highlight “yes” and press thePower key to select.


When the wipe cache partition is complete, “Reboot system now” is highlighted.


Press the Power key to restart the device.

Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

Apprentice

Hi

 

Thanks for that - I have done what you suggested so will see if it has solved the problem. 

 

Have a good day

carpe diem
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