Support

Open search

Unable to save contacts

Highlighted
SOLVED
First Poster

This morning i install the latest software update on my Galaxy A6, it completly wiped all my contacts. When I try to re-enter them, I get a message saying "unable to save contact".  I have tried resetting all permissions but still have the same problem

1 ACCEPTED SOLUTION

Accepted Solutions
First Poster

Thanks for the reply, I did try that without success. I have managed to solve the problem by doing a settings reset.  I did lose things like downloaded ringtones, but not any photos or data.  This is the 1st chance had to check for replies so thanks again.

2 REPLIES 2
Superuser I
Superuser I

@Davel8383  can you first try a soft reboot by turning the phone Off and On.

 

 

Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb_ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

First Poster

Thanks for the reply, I did try that without success. I have managed to solve the problem by doing a settings reset.  I did lose things like downloaded ringtones, but not any photos or data.  This is the 1st chance had to check for replies so thanks again.

Top Liked Authors