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The computer does not see the phone Samsung galaxy s6

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Observer

I have Samsung galaxy s6. When I connect it to my computer using a USB cable, the computer does not see the phone, The phone is charging, but the computer does not see.

I tried to download SAMSUNG USB DRIVE and installed it , but computer does not see the phone. 
When I had samsung galaxy s5,  сomputer saw samsung galaxy s5. 
My OS is Windows 7 x64. 

2 REPLIES 2
AndrewL Moderator
Moderator
@katyagirl: In order to successfully connect your Galaxy S6 to your PC you will need to install Smart Switch, available via the link below. Once installed please open Smart Switch, connect your phone to your PC using the official USB cable that came with the device, and you should be good to go.

https://www.samsung.com/us/support/owners/app/smart-switch
Observer

Ok. I will try to install Smart Switch. Thanks AndrewL

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