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Smart Switch download page times out

SOLVED
Observer

Hi all,

 

I'm unable to download Smart Switch for Windows.

The download page is timing out:

https://www.samsung.com/global/download/smartswitchwin/

Main page is:

https://www.samsung.com/uk/getting-started/smart-switch/

 

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AntS Moderator
Moderator

Hi @chrescht ,

 

I'm based in the UK, and managed to download it pretty quickly from that global download link just now, so might be worth trying again (if you haven't already).

 

Also, I downloaded this in Chrome. If this doesn't work, and you're using a different browser, try this in Chrome too. 


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4 REPLIES 4
Observer

Also, I did call support but the lady simply said "well it's working on my end so there is no problem with smart switch".

Unelievably unhelpful and unwilling to forward the issue internally.

AntS Moderator
Moderator

Hi @chrescht ,

 

I'm based in the UK, and managed to download it pretty quickly from that global download link just now, so might be worth trying again (if you haven't already).

 

Also, I downloaded this in Chrome. If this doesn't work, and you're using a different browser, try this in Chrome too. 


Community_Sig_S10_02s_f.jpg

 Say "Hello!" to the Community in The Introduce Yourself Thread.


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Observer

Thanks for the hint, Chrome did the trick.

Whoever designed that website messed up. The download works neither in Firefox nor in Microsoft Edge.

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AntS Moderator
Moderator

No worries @chrescht . Glad it's sorted for you - and thanks for letting us know about it not working in Firefox and Edge!  


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 Say "Hello!" to the Community in The Introduce Yourself Thread.


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