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Pathfinder

When you tap the Quick Connect (Not Smart View) it will automatically detect the TV after selecting the TV model. There will be notification on the TV showing phone is trying to connect. Are you able to then select this? As long the TV is ON then the phone can then detect this. 

Let us know how you get on with this. 

Pathfinder

Also, check out this link@Spike071. :manhappy:

Explorer

Hi. Thanks for getting back to me. There isn't a quick connect feature on the S8 that I can see. 

Pathfinder

Please try the same steps but by using Smart View. Let us know how you get in with this, @Spike071

Explorer

Hi. I found the quick connect app on my phone. Followed your instructions and tried the procedure with both quick connect and smart view. I'm getting the same result both ways. 

Explorer

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KellyM Moderator
Moderator

Hi @Spike071,

 

Are you still having problems with this? Has your TV updated recently?

Explorer

Hi Kelly. Yes my Tv has recently updated and I am still getting the same problem. 

Explorer

Just wanted to let you know. I think the problem is solved. Seems to be working with smart view now. Hurrahhh 

Thanks for all your help and patience in solving this problem. 👍👍👍

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ChrisM Moderator
Moderator

Great news @Spike071! Thanks for sharing with us!

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