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Screen Burn

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I use my Google Maps daily and have the outline "burnt" into the phone. Even whilst I'm writing this I can see the outline on the borders. I have a contract phone would this be covered in warranty?

2 ACCEPTED SOLUTIONS

Accepted Solutions
Superuser I
Superuser I

Best advice is to drop it into a Samsung Service Centre or Samsung Experience Store who will be able to assess it and advise @Butlpau4

 

 

Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb_ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

Highlighted
CarolinaW Moderator
Moderator

I'd recommend having an engineer's inspection too. For your nearest Support Centre, please head to: http://www.samsung.com/uk/support/service-centre/# Let us know how you get on!:robothappy:

2 REPLIES 2
Superuser I
Superuser I

Best advice is to drop it into a Samsung Service Centre or Samsung Experience Store who will be able to assess it and advise @Butlpau4

 

 

Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb_ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

Highlighted
CarolinaW Moderator
Moderator

I'd recommend having an engineer's inspection too. For your nearest Support Centre, please head to: http://www.samsung.com/uk/support/service-centre/# Let us know how you get on!:robothappy:

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