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Samsung s8 note

First Poster

Has anyone else had problems with the s8 note. No one can hear me on out going or incoming calls. They can hear me through headphones and on loud speaker. I'e spoke to my network provider they seem to think it' my SIM card which I find strange. Only had handet three months 

1 REPLY 1
Superuser I
Superuser I

Does this happen everywhere you go  ? 

If so its the phone or sim card. 

 

Does this happen in one area ?

It could be your local Network Masts. 

 

A Samsung service location or Samsung Experience Store can run a diagnostic on the phone. 

 

The phone has a 24 month manufacturing warranty. 

 

A network can perform a sim swap to replace the sim card. 

 

Most Networks have online Network Mast Checkers which highlight known issues. 

Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb_ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

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