Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung s7 aux cord not working and other problem

(Topic created on: 07-07-2019 10:25 PM)
1398 Views
Edgaras123
First Poster
Options

Hello, so i have this problem with my phone that i got recently, and i can't figure what happened and how to fix it, so the case is my aux cord is not finding my earphones and the upper speaker is very very quiet when you speak with someone, and when i restart my phone with my earphones jacked in, i can hear some bass noise. Any tips what to do?

0 Likes
1 REPLY 1
AndrewL
Moderator
Moderator
Options
@Edgaras123: Have you tried your earphones with another device to see if the issue persists? Similarly, have you tried another set of headphones with the S7? Regarding your speakers, please dial *#0*# into your telephone keypad and select Speaker from the series of grey tiles. Is the audio clear during this test?

As a basic troubleshooting step please perform a Soft Reset by pressing the Volume Down and Power buttons together for around 10 seconds until the phone restarts. Do you notice an improvement?
0 Likes