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Samsung s7 aux cord not working and other problem

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Hello, so i have this problem with my phone that i got recently, and i can't figure what happened and how to fix it, so the case is my aux cord is not finding my earphones and the upper speaker is very very quiet when you speak with someone, and when i restart my phone with my earphones jacked in, i can hear some bass noise. Any tips what to do?

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AndrewL Moderator
Moderator
@Edgaras123: Have you tried your earphones with another device to see if the issue persists? Similarly, have you tried another set of headphones with the S7? Regarding your speakers, please dial *#0*# into your telephone keypad and select Speaker from the series of grey tiles. Is the audio clear during this test?

As a basic troubleshooting step please perform a Soft Reset by pressing the Volume Down and Power buttons together for around 10 seconds until the phone restarts. Do you notice an improvement?
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