29-04-2020 12:45 AM
Earlier today I was using my phone doing all the normal stuff I would do on a day-to-day basis but then randomly y phone just goes onto the boot mode I've tried to get it onto the recovery screen and it just goes black for a second and goes back onto the boot screen and I tried to restart my phone through the os screen and it just goes back to the boot screen and nothing happens
29-04-2020 05:47 AM
I'm not sure if this will help @justin17
Hard Reset samsung-g920f-galaxy-s6.
If not I'd suggest to contact your countries Samsung Support Department.
I wish you all the best with this situation.
🌈 Stay Safe 🌈
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
29-04-2020 12:04 PM
Does not work unfortunately the screen just goes black for a second and then goes back to the logo screen