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Samsung s6 stuck on boot screen

(Topic created on: 29-04-2020 12:45 AM)
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justin17
Student
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Earlier today I was using my phone doing all the normal stuff I would do on a day-to-day basis but then randomly y phone just goes onto the boot mode I've tried to get it onto the recovery screen and it just goes black for a second and goes back onto the boot screen and I tried to restart my phone through the os screen and it just goes back to the boot screen and nothing happens

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2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★
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I'm not sure if this will help @justin17 

 

Hard Reset samsung-g920f-galaxy-s6. 

 

If not I'd suggest to contact your countries Samsung Support Department.

 

I wish you all the best with this situation. 

 

🌈 Stay Safe  🌈 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

justin17
Student
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Does not work unfortunately the screen just goes black for a second and then goes back to the logo screen

 

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