This has not worked for me. No matter what I do I can't get the voice mail icon off the phone.
I have an unlocked S9 and service from sprint. There is no pre-loaded voice mail software. I downloaded sprint's app, and it doesn't clear it.
I left a message on my phone and it didn't clear it. It just always says there is a VM, there isn't. How do I get rid of this notification!!!!
Yes, I am in the US. Yes I have SPrint, but this is an unlocked phone.
All I can figure out is that there is one of the system 'phone' apps, the smallest at 446kb. If you kill that system app you can get it to go away - for that session. Restart, and its back. You cannot permanently disable it. There has to be a better fix for this.
You'd think installing Sprint's voice mail would take care of this - it does not. What it will do IF yiou have a real message is put two voice mail notifications on top. There has to be a better fix for this.
@WebTraveler1: Definitely an odd one - especially if clearing the cache and data on the smaller of those phone apps isn't resolving it. :thinking-face:
At this stage I'd be recomending (in order) making sure all of the phone's software is up to date; Safe Mode (to see if a non-stock app is interfering); if it's still there in Safe Mode, a data backup and factory reset; and if still persistent after that, a physical inspection by a Samsung technician.
Have you been in touch with Samsung Support over in the US to see what their advice is?
I was going bonkers last few days. I have not subscribed to voicemail and I kept getting this reminder notification. I did all the mentioned fixes like app permissions clear cache ,call the service provider sorted in my case but nope it was here to stay
I decided to switch SIM cards and after 2 days remove switched and did a factory reset. So far last 5 hrs I am happy but keeping my fingers crossed.
Maybe the factory datareset corrected it
Omg I finally figured it out! For me at least. I'd tried everything. What finally worked- Go to settings- apps- then in the right hand corner hit the 3 dots. Scroll down and click on "show system apps"
Then scroll down your list of apps till you see the phone app. For me there were 3 phone app icons. (Rather than the usual 1 when looking at my phone's usual apps I cleared the data for all 3 and it was FINALLY GONE. Hope it works for you!
Well Done Karoee, awesome. I've had my S8 for over 4 months now and the voicemail icon has been driving me bonkers. I've tried all sorts of recommended solutions but I finally saw your post, tried it and it worked....thanks.
My only remaining question, and this is not to you but to anyone, why would any phone have 3 phone apps installed, should 2 of them be removed?