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Samsung galaxy s8

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hi I'm having problems answering emails when I'm out away from Wi-Fi if I get emails at home I can answer them if I'm out of the house and have my data on and WiFi off all messages go to my outbox when I send them a reply I have been to Vodafone twice they can't work it out and have told me to call customer service but before I do that I'm hoping someone on here can help me solve the problem thanks Debbie

 

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