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Samsung Upgrade Program

(Topic created on: 21-02-2019 01:01 PM)
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Maesyronen
Explorer
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The previous thread discussing the inability of 2018 upgrade program members to actually upgrade seems to have been accidentally deleted. Perhaps we could discuss this here?

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52 REPLIES 52
Trooper_96
Student
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I think I may just pay off my remaining 12 months on the plan and wait for the oneplus 7 or if longer the note 10. Upgrade members not getting the galaxy buds is a massive disappointment. I always use to leap to defend Samsung from haters but now it seems to be the loyal customers are treated as 3rd class customers.

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iRyan
First Poster
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Yeah that definitely suggests to me we get them as well. If not then it really is pointless having the upgrade program over just taking their credit option.
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Katie3
Apprentice
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How do I even access my upgrade account, i cant even find a link and no one on webchat can tell me???
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Mordorf
Journeyman
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https://shop.samsung.com/uk/multistore/ukupgradechannel/ukupgradelounge/registration

 

You'll need your Close Brothers agreement number which can be found on the PDFs that they sent when you took the agreement out. It's a 7 digit number.

Astrates
Pioneer
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I think here should be where you access fully, once it's possible...

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Trooper_96
Student
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The link seems to be working intermittently and if you do get on to it...broken.
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Isaac500
Apprentice
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Anybody else surprised that they 'accidentally' deleted the old, 10 page thread on the upgrade program?

 

Leave them reviews where it hurts - trustpilot and google are your best bets.

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Mordorf
Journeyman
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Was 12 pages I think when I last looked at it.

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Katie3
Apprentice
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Thank you!!
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Trooper_96
Student
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I was thinking the same....hmmm out of all the threads on here

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