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Samsung Stock email app question.

Superuser I
Superuser I

Hi,

 

 

Help please.   😎

 

I'm just setting up my new s8 and have come to adding some Accounts.

 

In regards to the Stock email app.

 

I'm in the U.K and use a btinternet.com email address.

 

When I try adding that in it reverts to saying it's a Yahoo email address which it isn't.

 

It lets me Key in the email address.

 

It won't let me then key in my password.

 

It won't self set up as it says the email address isn't recognised.

 

If I try setting up manually and saying it's an imap style email address it doesn't let me get past.

 

Funnily enough if I use the gmail email imap selection it all sets up which is fine but I can't seem to set up it's preferences to show the number of new emails that needs reading. (Badges).

 

It seems from a Google Search that Gmail doesn't have this feature. Unless Nova Prime is used which I'm not really wanting to use.

 

I was able to use my email address in the Stock email app on my previous s7 edge.

 

Any ideas ?

Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb_ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

8 REPLIES 8
Superuser I
Superuser I

Ok this is pre coffee (BE WARNED) .btinternet.com is yahoo now just signed mine in through it about to test it.

Superuser I
Superuser I

Ok seam to have it working 

 

Setting up on Android

  1. Tap the Apps icon on your home screen
  2. Tap the Email or Mail icon
  3. Tap Other(POP IMAP) "I selected IMAP"
  4. In the relevant boxes enter your full BT email address and password
  5. Tap Next
  6. Enter a name for the account e.g. BT Mail
  7. Tap Finish Set-up

 

Superuser I
Superuser I
Ok so the navigation maybe a little different with Nougat on the s8.

1,Swipe Up.
2,Tap on the red Email App icon.
3, Says Select GMail Account or Add New Account. On pressing New Account I see a box to add my btinternet address and under another saying Password. When I key in my address and choose manual set up it changes to Yahoo and then I'm stuck as it says unrecognised.

I cannot see an other option saying Other. :(

If i go into Settings > Cloud and Accounts > Accounts > Add Account > Choose the red stock email option I end up with the same result.

There isn't a choice to choose Other.

Only Gmail Personal IMAP and Personal POP3

Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb_ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

Superuser I
Superuser I
I was able to go past the yahoo login side without issue so will have a look there see if I can work that out as it maybe bt end
Superuser I
Superuser I
Thank you.

It won't let me past.

Says "sorry we don't recognise this email"

I press next and it says the same.

If I choose the option 'Trouble signing in' then it wants me to navigate to Resetting up passwords for the Yahoo account which doesn't exist. Lol.

Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb_ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

Superuser I
Superuser I
Update :

I tried choosing Pop3 instead of IMAP and it's let me set it up ?

Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb_ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

Superuser I
Superuser I

Sounds btinternet end   stay with pop3

Superuser I
Superuser I
Lol. I would but PoP3 does not let me see my various email sub folders i place emails into I need to keep and pull back up. This must only be available on IMAP ?

Looks like I'm sticking with gmail imap for now.

Thank you so much for your help.

Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb_ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

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