Support

Open search

Samsung S8 delivery date?

First Poster

 I have pre ordered the Samsung S8 and I still have not had any emails about it being delivered. I heard it was supposed to come earlier then the release date but nothing so far. I live in the Uk if that helps.

14 REPLIES 14
Pathfinder
I've just pre ordered my s8 through my local Samsung Experience Store today.

I'm due to pick it up this Friday.

Have you checked any Spam type email in-boxes ?
My Current Phone > Samsung Galaxy s7 edge SM-G935F. {XEU}
First Poster

Its not about the email that I have check the emails that they have sent and the latest one was from the 20th of April saying that it has been delayed on Ukmail

Superuser I
Superuser I

Have you contacted Samsung about it?

 

First Poster

I have sent them emails but have not had any response from them

Superuser I
Superuser I

Best is to call them but need to do that in office hours 9-6 find the number un here and other ways to contact them https://www.samsung.com/uk/support/

Pathfinder

Hey @Grig

If you've still not received any further update regarding this, can you get in touch with our Online Shop team? 

You can reach them on 0330 726 7467
They're available Monday to Saturday, 9am-6pm. 

Thanks for your inputs, @Bades1978 & @BandOfBrothers1! :smileyhappy:

First Poster

It's 1 day before the official release date and I still haven't received a message that I will be getting it tomorrow, the whole reason I preordered it was because I'm in a desperate need for a phone and wanted to get it early, if u don't get it tomorrow I will be calling them again and will be quite angry. If I knew the delivery service was this bad I would have just bought the phone from the store, legit there was no point of me preordering.

Superuser I
Superuser I

@Grig did you contact them?

First Poster

yeah twice. But all they did is send me an email telling me that they will check through the uk mail eternally to check the problem but that was 2 days ago...

Top Liked Authors