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Samsung S7 edge temperature

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Apprentice


Screenshot_20170601-213104.pngthe S7 edg has always been hot (forced to buy a cover to use it).

It's summer now so i checked how hot it was, i cant touch the phone (without the cover) its so hot it burns my hands. 

P. S sorry for double pic post

Screenshot_20170601-213104.png

 

2 ACCEPTED SOLUTIONS

Accepted Solutions
Superuser I
Superuser I
The cooling system inside the phone should be helping.

No phone should be too hot to not be able to hold it.

Seek assistance from a Samsung Service Location is my advice.

Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

Voyager

Hey @iFaiLZz,

 

@BandOfBrothers is correct, this doesn't sound right and we'd recommend taking your phone to one of our Support Centres, you can find your nearest here.

 

If there are none that are close, you can contact one of our Support Services and they will look into this for you. 

 

Thanks for posting! :cathappy:

2 REPLIES 2
Superuser I
Superuser I
The cooling system inside the phone should be helping.

No phone should be too hot to not be able to hold it.

Seek assistance from a Samsung Service Location is my advice.

Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

Voyager

Hey @iFaiLZz,

 

@BandOfBrothers is correct, this doesn't sound right and we'd recommend taking your phone to one of our Support Centres, you can find your nearest here.

 

If there are none that are close, you can contact one of our Support Services and they will look into this for you. 

 

Thanks for posting! :cathappy:

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