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Samsung J7 2017

First Poster

Hello.Can somebody help me with my phone..Screen cracked but it was still going.today i dropped ot again on accident and it broke .the screen is black and the phone is trying to turn on but no success.and it is making weird sounds..can i turn it off somehow?the sounds are scary sometimes.

I know i have to replace the screen but i dont know what to do with the sounds.pleeeaase help me somebody

1 REPLY 1
Superuser I
Superuser I

Try holding down the power button for approx 15 seconds. 

 

If no joy then the phone will power down when the battery is depleted. 

 

A Samsung Service Centre will be able to assess the damage both with the screen and to see if any internal damage has occurred from the two drops. 

 

 

Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb_ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

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