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SPen not being detected when in the Note 8 phone

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I have had my note 8 now since it was launched. The phone is saying that the pen is out when it is in the phone.. any thoughts?

Superuser I
Superuser I

Hi @Paulc5000


I’ve not come across that one before. 


If a soft reboot by turning the phone Off and On does not work then maybe a Back-Up and Factory Reset. 


A phone can be replaced under a 30 day cooling off period but after that it’s a repair / diagnostic via a Samsung Experience Store or Samsung Service Location. 



Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

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