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SIM network PIN blocked. Enter SIM network PUK

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First Poster

I bought a Samsung Galaxy A5 2017 in the Netherlands at Mediamarkt, and the box says "European Sim Only". The seller guaranteed me if I call with the cellphone for 5 minutes, it will be unlocked and I can put in an Asian simcard.

 

However, I am now in the Philippines and it gives the message: "SIM network PIN blocked. Enter SIM network PUK”. Please help!

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Geaccepteerde oplossingen
First Poster

Hi Bruce,

 

Thank you for replying, and sorry for the late reply. Fortunately, I already fixed the problem.

To the people in the Netherlands with the same issues:

 

I contacted Samsung on Facebook (Search for the Dutch Samsung page), and told them my problem. Ask them for the MCK and RGCK code. They will ask you for the receipt of the phone, date of purchase, IMEI number etc. Within two weeks you will receive the codes, and the phone is ready to unlock!

3 ANTWOORDEN 3
BruceH Moderator
Moderator

Hi @xkomorebi

 

Could you send me an screenshot of the notification?


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Signature-Note10
"It’s better to give than to receive. Especially advice."
First Poster

Hi Bruce,

 

Thank you for replying, and sorry for the late reply. Fortunately, I already fixed the problem.

To the people in the Netherlands with the same issues:

 

I contacted Samsung on Facebook (Search for the Dutch Samsung page), and told them my problem. Ask them for the MCK and RGCK code. They will ask you for the receipt of the phone, date of purchase, IMEI number etc. Within two weeks you will receive the codes, and the phone is ready to unlock!

BruceH Moderator
Moderator

Glad to read that! I know the process. ;-)

 

Have a nice weekend. 


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Signature-Note10
"It’s better to give than to receive. Especially advice."
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