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S8+ mobile data switching off on its own?

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First Poster

My s8+ has turned off my mobile data connection on its own a couple of times now. Has anybody else had this problem? 

3 REPLIES 3
Superuser I
Superuser I

No this hasn't happened on my s8. 

 

Can This be perhaps any app you've downloaded that's making this happen ?

 

The only process that should override Mobile Data is Wifi connection.

 

I'd try a system cache clear followed by a Back Up and Factory Reset if required as a last resort. 

.

Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

First Poster
Cheers. I'll try that
Superuser I
Superuser I

Ok

 

Please do come back to the forum if you need any further help or if you find out yourself what's made the phone act this way.

 

Information like that can then go onto help others in similar situations. 

Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

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