Support

Open search

S8 keeps restarting by itself

Highlighted
SOLVED
First Poster

Mine S8 restarting it self and randomly going black screen with a padlock that unlocks on main screen. Then I'm forced to put in my pin code, the phone saying it's restarted.

1 ACCEPTED SOLUTION

Accepted Solutions
Apprentice

My S8 kept restarting and it' 5 weeks old . I reset the phone it seems to be ok now but if it happens again I'll be returning it . 

2 REPLIES 2
Superuser I
Superuser I
Hi

If this was my phone then if I was within any relevant cooling off period of ask for a swap for a new phone.

If past the cooling off period I'd first try clearing the system caches and see if that helps.

Delete any recent apps that maybe rogue especially if downloaded via an apk file.

If no help then back up and factory reset.

If no resolution get help from a Samsung service location.

Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb_ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

Apprentice

My S8 kept restarting and it' 5 weeks old . I reset the phone it seems to be ok now but if it happens again I'll be returning it . 

Top Liked Authors