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S8 front camera focus issue

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Two days old. Took great photos yesterday. Today ain't focus at all. Completely blurry. Selfie cam is fine. Reset camera setting and nothings changed.

 

Any help appreciated 

2 ACCEPTED SOLUTIONS

Accepted Solutions
TracyR Moderator
Moderator

Hey @Uday47 and @Conor123456.

 

You can try a camera test on your phone to see if there is an issue with the hardware or the software.

 

Let’s try this, go over to your dial pad and type in *#0*#, this will bring up a number of tests. Select Mega Cam. Align your phone and tap the ‘capture’ icon to take a photo. Verify that the flash works during this as well. Review the photo and let me know if the camera works fine here. 

 

:womanhappy:

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TracyR Moderator
Moderator

Thanks for letting me know, @Uday47.

 

I'd advise popping into a Service Location to have this looked at by an engineer.

You can find your nearest HERE, alternatively you can contact Samsung Support HERE to arrange for a Postal Inspection Repair.

 

:womanhappy:

Sherlock 2.jpg
Say "hello!" and
 
Introduce Yourself, or virtually hangout in the Samsung Lounge   

23 REPLIES 23
First Poster

Hello 

 

I recently bought a new Samsung S8 a week back. 2 days back my front camera focus is not working. The pictures i click from front camera is very blur. It does not focus on any object. 

 

Kindly help to resovle this issue.  A week into a new phone and the camera is not working. 

TracyR Moderator
Moderator

Hey @Uday47 and @Conor123456.

 

You can try a camera test on your phone to see if there is an issue with the hardware or the software.

 

Let’s try this, go over to your dial pad and type in *#0*#, this will bring up a number of tests. Select Mega Cam. Align your phone and tap the ‘capture’ icon to take a photo. Verify that the flash works during this as well. Review the photo and let me know if the camera works fine here. 

 

:womanhappy:

Sherlock 2.jpg
Say "hello!" and
 
Introduce Yourself, or virtually hangout in the Samsung Lounge   

First Poster

Hello 

 

I did what u said the rear camera is working perfectly alright. I am having issues with the front camera. I did the Front CAM test and the focus is still out of place. My front camera picture or selfie is quite blur. 

TracyR Moderator
Moderator

Thanks for letting me know, @Uday47.

 

I'd advise popping into a Service Location to have this looked at by an engineer.

You can find your nearest HERE, alternatively you can contact Samsung Support HERE to arrange for a Postal Inspection Repair.

 

:womanhappy:

Sherlock 2.jpg
Say "hello!" and
 
Introduce Yourself, or virtually hangout in the Samsung Lounge   

First Poster

I have the same problem and this solution has made no difference. Do you have any other ideas?

 

Thanks 

First Poster

Hi, I am facing the same problem with my S8's front facing camera. Tried that test and got a "AF Failure" message. Did you manage to solve this issue?

First Poster

I have the same problem. I have been using my new phone for 2 days and yesterday it was working fine. 

 

First Poster

I know its a little late and its 2018 now , but maybe somebody needs this : Open Camera and just shake the device a little bit 😂 and thats it .

First Poster

Total genius!!!!!!!!!!!!!!!!!!!

Today my rear camara was blurry...wiped....same

On/off....same

Reset settings.....same

Cleared cache.....same

Put camera on and shook.....SORTED!!!!!!!!!!!!!!!!!

Well done xoDiana........where did you learn that?!

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