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S8 charging issue

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Apprentice

Hi any one else have issues charging the s8 while its off? I keep getting the moisture sign.. the phone hasn't been near any water .  It charges fine when turned on.

 

This worked fine pre update.

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Apprentice

Fixed it... Had to do a soft rest... Power button and volume down for 10 seconds 

1 REPLY 1
Apprentice

Fixed it... Had to do a soft rest... Power button and volume down for 10 seconds 

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