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S8 camera portrait view issue

First Poster

Hi there.. whoever ends up reading this... hopefully you can help me.

 

My camera has never had an issue, until tonight. 

 

When i turn the camera to portrait the screen turns half the size and the focus is very weird.. not only that i have no button on the screen to take a photo and when swiping left or right to get the camera options/settings nothing happens and none of the previous options are shown.

 

When i turn the camera to landscape mode the full screen displays and settings and options reappear...

 

As j mentions everything worked like a dream preciously but i don't have a clue what is going on! Any help would be much appreciated!Screenshot_20180605-215603_Camera.jpgScreen shown wjen in portrait mode and swiping screen doesnt show options

 

2 REPLIES 2
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Helping Hand
Can you try and reset camera settings?

Do this via: Camera > Settings > Reset settings.

You can also Reset camera app via:
Settings > Apps > Camera app > storage > Clear Cache + Clear data

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Never gonna give you up!
Mvg,
T.K.
Apprentice

Hey there, @Dchurch! How have you gotten on, has the advise from Tali-K helped with this?

Never gonna let you down!

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