Support

Open search

S8 burning

Highlighted
SOLVED
Apprentice

I've been having an issue with my S8 recently. For the last two weeks it has only been recognised by the charger 25% of the time. Since today it is no longer recognised by the charger and when I plug it in I notice a burning smell immediately.

The charger and the phone both immediately get hot and I disconnect them. Has anyone else had this issue? My phone is about 16 months old so is under the 2 year manufacturers warranty.

I'm a bit worried about using my phone at all now, does anyone have any advice about how I should proceed? 

1 ACCEPTED SOLUTION

Accepted Solutions
Voyager

Not a problem @pfay, I'll get back to you there. 

 

samos.png

View solution in original post

5 REPLIES 5
CarlH Moderator
Moderator

Hi @pfay. I've just sent you a personal message regarding this. 

Apprentice
@CarlH I have replied to your PM.
Voyager

Hi @pfay

 

Just checking up on this! Have you managed to get this sorted with  @CarlH? I'll be happy to pick up anything, do let me know.

 

 

samos.png

Apprentice

Hi @MasukaH thanks I'll respond to your via PM.

Voyager

Not a problem @pfay, I'll get back to you there. 

 

samos.png

View solution in original post

Top Liked Authors