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S8 battery showing 100% all the time and wont stay on when unplugged.

(Topic created on: 10-05-2019 04:49 PM)
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JamieMeaden
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Hi, has anyone got any info on what to try and get this sorted? or might just have to take it into a shop.

Even when plugged in it's on a continuous reboot.

 

Thanks in advance.

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AndrewL
Moderator
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@JamieMeadon: Try a Soft Reset to see if you are able to bypass the current bootloop - to do this simply press the Volume Down and power buttons together until the phone restarts. If your problem persists then you might want to visit a Samsung Support Centre to get the device inspected. To find your nearest one, please check the link below, select 'Mobile Device' and enter your post code:

http://www.samsung.com/uk/support/servicelocation/
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