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S8 - after update to Android 9 Pie, Always on Display not working

(Topic created on: 26-03-2019 09:28 AM)
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joekoolness
Journeyman
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Hi,

yesterday I've upgraded my S8 Edge to Android 9 Pie but AOD (Always On display) is not working. I select it, configure it (I've tried all the possibilities), even change the clock style, but when I press the power button to lock it get's all black, no AOD.

When I unblock it, the AOD setting is disabled. It seems that somehow the AOD configurations/settings are not saved.

Anyone with the same issue? The app does not ask for permissions but it seems to need permission to access to files.

 

Thanks for the help, I really need the AOD working.

Rgds,

Ricardo.

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16 REPLIES 16
Solution
joekoolness
Journeyman
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Solved with Factory reset

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droy
First Poster
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Johnboy1979's solution worked fore me!

 

Quite the tucked away AOD-options menu...

 

Thankfully I did NOT go straight to the "Solved!" solution of "Factory Reset."

RUaMustang2
First Poster
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Thank you! I didn't realize "tap to show" was an option. I just thought it wasn't working. After clicking one of the other 2 options it worked like before update.
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NZOC
First Poster
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Having the AOD issue here, in the settings it's all on as it should be but still not working. Hoping it starts working as I don't want to resort to a factory reset then have to f$#k around getting everything back to how to want it again.

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Caradocus
First Poster
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I just got my S8 figured out, You dont do factory reset of the phone but of the app it self. 

Settings>Lock Screen>Always on Display>About Always On Display>i ( In the top right corner)> click on version on the bottom. then theres > reset to factory

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NZOC
First Poster
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Just tried that. Nothing happens when I press on version. Tried the factory reset the other day, still nothing.

 

On a side note though, AOD does work for me, just not with the clear view cover.

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Sugarpop
First Poster
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I have solved it much easier then factory reset. This is how I've done it .

 

Settings-> lock screen-> Always on Display (you need to click on the text)->display mode->show always.

By default it is switched off for some reason.

 

Above is my guessing of English names of menus(my interface is in Russian), but I hope you can figure it out.

Good luck!

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