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S7 edge mobile hotspot wont stay on

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Since one of my last software updates my mobile hotspot switches itself off automatically and won't stop on. It used to work ok. 

I have tried a factory reset which fixed it for a while but now has started doing it again. 

I even tried switching off WiFi and putting it on but it just automatically slides itself to off and puts the WiFi back on! 

I need it for my laptop to tether Bluetooth tethering works fine

2 REPLIES 2
AntS Moderator
Moderator

Hi @susancelica.

 

Try Settings > Connections > Wi-Fi > Advanced, and toggle 'Smart Network Switch' to off. This'll stop the phone automatically looking for a Wi-Fi connection.


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New Member

Hi, Has your issue been resolved?

I'm encountering the same issue on my S7 Edge (SM-G935FD). 

Thank you.

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