25-08-2019 02:20 AM
No matter what I do I can not see my cloud photos and videos in my gallery. This means I can't download them to my phone in order to be able to get them on to my Mac. I can see all pics and vids on the cloud...I have cleared caches and data storage..I have used 4 different third party apps to try recovering pics...I have logged out and back into cloud account and Samsung Cloud. I have relentlessly searched the internet for an answer. I have re booted the phone.... I have used to sync now button both via settings and via gallery... I can't uninstall gallery and reinstall... someone please help.me out... thanks
31-08-2019 10:21 AM
Hi
Can anyone help answer this? Thanks.