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S6 Edge not holding charge all day.

(Topic created on: 09-05-2017 02:23 PM)
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bandito
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BandOfBrothers
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Hi

 

How old is the phone as it's capacity can degrade over time. 

 

Try calibration of the battery by letting it go to around 15% and then fully charge. 

 

Also check your battery stats to see what's using your battery. 

 

A rogue app maybe the cause. 

 

Check your preferences for each app etc in the phones settings.

 

The phone has 24 months manufacturing warranty so if it's still in warranty a Samsung service location could run a diagnostic on it. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Solution
BandOfBrothers
Samsung Members Star ★★
Options

Hi

 

How old is the phone as it's capacity can degrade over time. 

 

Try calibration of the battery by letting it go to around 15% and then fully charge. 

 

Also check your battery stats to see what's using your battery. 

 

A rogue app maybe the cause. 

 

Check your preferences for each app etc in the phones settings.

 

The phone has 24 months manufacturing warranty so if it's still in warranty a Samsung service location could run a diagnostic on it. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "