09-05-2017 02:23 PM
Solved! Go to Solution.
09-05-2017 02:27 PM
Hi
How old is the phone as it's capacity can degrade over time.
Try calibration of the battery by letting it go to around 15% and then fully charge.
Also check your battery stats to see what's using your battery.
A rogue app maybe the cause.
Check your preferences for each app etc in the phones settings.
The phone has 24 months manufacturing warranty so if it's still in warranty a Samsung service location could run a diagnostic on it.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
09-05-2017 02:27 PM
Hi
How old is the phone as it's capacity can degrade over time.
Try calibration of the battery by letting it go to around 15% and then fully charge.
Also check your battery stats to see what's using your battery.
A rogue app maybe the cause.
Check your preferences for each app etc in the phones settings.
The phone has 24 months manufacturing warranty so if it's still in warranty a Samsung service location could run a diagnostic on it.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "