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Random tapping/crackling type of sound in Note8

(Topic created on: 17-05-2019 06:15 PM)
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Leosam
Journeyman
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I have had my Galaxy Note 8 since around 17 months without any problems, but since last one month or so, the phone has started giving out a mysterious sound - as if you are making a gentle tap with your finger nail onto a hard plastic, or a bit like the crackling sound we used to hear on old radios. Just gives out one tap/crackling sound at a time (not a series of it). It happens about a dozen times in a day.

 

The sound occurs completely at random, so impossible to record it, I am afraid.

 

It happens even when the phone is in silent mode, with the media volume turned off completely.

 

It occurs mostly when I am using WhatsApp or Facebook, but it has occured a few times when using a web browser too - this could be purely coincidental, though.

 

I am worried. Could it be the battery that's starting to go bad?? Or some spooky software running in the background?! Please help.

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1 REPLY 1
BandOfBrothers
Samsung Members Star ★★
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I think the best course of action would be to visit a Samsung Experience Store or Samsung Service Centre and let them take a look at the phone for you @Leosam 

 

It needs hands on.

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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