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Pin code not working

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Hello so today I encounted my dad's phones pin code not working. The pin-code was 100% right. After typing the code, the phone just goes back to the lock screen. I can't even close the phone. 

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Pathfinder

Hello @Teijupeiju 

 

Please give the phone a soft reset.

Press and hold the (volume down + power) buttons until the phone restarts.

No data will be lost.

 

Thanks ☺☺☺

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