11-10-2019 09:45 PM
Suddenly today my pin isnt being accepted. Keeps saying incorrect pin. Tried changing it in settings but it asks for my pin which is then saying is incorrect! Any advice please? Am too worried about restarting etc etc as if it doesnt work I'm locked out and need phone for work. At moment am able to use fingerprint unlock but every now and again will ask for a pin number! Thanks
Solved! Go to Solution.
14-01-2020 04:11 PM - last edited 14-01-2020 04:11 PM
I have the same problem! Press volume+ and power simultaneoulsy doesnt work 😞
14-01-2020 05:13 PM
@B4RB4R4 wrote:I have the same problem! Press volume+ and power simultaneoulsy doesnt work 😞
To force a shutdown/reboot press Vol Down + Power. To enter maintenance mode press Vol Up + Power ( + Bixby if one exists ) AT START. When the phone is up and running Power + Vol Up won't work.
14-01-2020 05:48 PM
Thank you for the help. Unfortunately this does not work. I am asked to enter a password, but I have never set a password. I also cannot create a new security code or password, or a fingerprint or face recognition.
14-01-2020 06:10 PM
14-01-2020 06:55 PM
14-01-2020 07:48 PM
@B4RB4R4 wrote:
Tnx, but i didn't work.
Then bring the phone to samsung, together with a proof of ownership, and let them completely reinstall it.
14-01-2020 07:54 PM
14-01-2020 08:03 PM - last edited 14-01-2020 08:04 PM
@B4RB4R4 wrote:
do you lose your data then?
Yes, everything and completely. Which is internally on the phone, of course. And not on the SD. Which you should remove before anyway.
15-01-2020 10:49 AM
I am also facing same issue on my s8+, showing incorrect pin, from last 2 years i am using same pin..
I re-entered the pin more than 14 times and the phone is reseted to factory default..without any data..
17-01-2020 01:40 AM
Hey Buddy,
Please press Power + Volumn Down (-) button, it will hard restart your mobile. I did it and it solved my problem.
Please do the same buddy. Definitely it will help you.
Thanks