I have just gone to the gallery on my S8 and 99 % of my photos have gone, including 1 I took yesterday. I ran an update at the beginning of the week but nothing since. Any ideas?
Anyone come up with a solution I am having the same issue and want to swap my SD card, but afraid to lose the few pics that do show up... yes I do have them backed up, but...
I completed the update on my phone thismorning, and every photo I have ever taken on my phone has gone.
it is also saying my sd card is not in when it is, I don’t think my photos were saved to there anyways but I am unsure.
can someone please help I have lost 1000s of photos
Samsung absolutely refuses to acknowledge the issue. I spent hours with their tech support and via multiple emails. They never responded, even after promising they would. They deny isit a known issue. I will never buy another Samsung product again, and this was my 4th samsSam phone. Lost me for life. I recommend you do the same.