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Photos from gallery lost

New Member


Something has happened to my phone in the last hour all of a sudden around 1000 of my images/videos have gone from my gallery. When i go to my Samsung cloud it is showing as 1599 images/videod there but i cant get them back onto my gallery or even view them at all now. Im trying to sync hoping they go back but it says its syncing for a minute or so then just stops!! 


Screenshot_20181216-222130_Samsung Cloud.jpgCloud saying 1599 (as it was just an hour ago)


Please help!! Screenshot_20181216-222112_Gallery.jpgGallery showing 500 odd photos


ChrisM Moderator

Hi, @stacey30.


Did you manage to resolve this issue with your photos and videos?

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